All Projects
CRM

Salesforce + QuickBooks Sync for Plumbing

Bi-directional sync between Salesforce and QuickBooks eliminating manual data entry for a plumbing company.

Data entry

Zero manual entry

Tools
SalesforceQuickBooksn8n

The Client's Problem

My Approach

The Workflow Breakdown

1

Apex trigger on Service Ticket close fires Platform Event for invoice generation 2. Bidirectional sync: invoices flow to QuickBooks, payments flow back to Salesforce 3. Hourly payment status polling via scheduled Apex batch with retry logic 4. Daily reconciliation job at 6am comparing open items across both systems 5. Real-time unbilled work dashboard with aging buckets and payment status

Results & Impact

  • Unbilled work went from $47K missed in one quarter to zero since deployment
  • Invoice delay dropped from 5-7 days after completion to same day (automated)
  • Double entry hours went from 2 hours/day to zero (fully automated)
  • Monthly reconciliation went from a full day per month to a 15-minute review of auto-report
  • Payment sync delay went from manual (days) to hourly automatic
  • Data mismatches went from weekly occurrences to zero with daily reconciliation
  • Monthly cost savings of $4,100 in recovered staff time

Technical Highlights